24/7/365 Support

FlexWorx Express Ticketing

Report circuit outages, network issues, performance degradation, and other service concerns. Our NOC team monitors tickets around the clock and responds within SLA-defined timeframes.

Rapid Response

Critical tickets acknowledged within 15 minutes

Secure Submission

Validated and encrypted end-to-end

NOC Monitored

24/7/365 expert network operations center

Open a Support Ticket

FlexWorx NOC & Support — 24/7/365 Managed Network Services

Emergency? Call our NOC direct at 855-948-2897 for critical outages requiring immediate response.

Contact Information

Company Name*

Your Name*

Email*

Phone*

Issue Details

Issue Type*

Priority*

Subject*

Description*

Affected Location(s)

List store numbers or site names affected

Attachments (Optional)

Click to upload or drag & drop

Screenshots, logs, error messages (max 5MB each)

Critical tickets receive a 15-minute response SLA

Need Immediate Assistance?

For critical outages or emergencies, contact our NOC directly for the fastest response.

Emergency NOC Hotline

855-948-2897 — 24/7/365

Email Support

[email protected]

All ticket submissions are matched to your account in our CRM and routed to the appropriate support team. You will receive email confirmation at the contact address provided.