Network-as-a-Service (NaaS) Scoping Document

This scoping document defines the requirements, deliverables, and timeline for a FlexWorx Network-as-a-Service (NaaS) engagement. The NaaS solution provides fully managed, carrier-grade connectivity across all client locations with 99.999% uptime SLA, 24/7 NOC monitoring, and CentralIntel AI-powered management.

• Total number of locations requiring connectivity
• Current carrier contracts and expiration dates
• Existing bandwidth per site (upload/download)
• Current network topology (hub-and-spoke, mesh, hybrid)
• WAN technologies in use (MPLS, broadband, LTE, satellite)
• Critical applications and their bandwidth requirements
• Current SLA performance and incident history
• Existing SD-WAN or routing equipment inventory

• Target bandwidth per site tier (HQ, branch, remote)
• Redundancy requirements (dual-carrier, diverse path)
• Cloud connectivity needs (AWS, Azure, GCP direct connect)
• Quality of Service (QoS) policies per application class
• Compliance requirements (PCI, HIPAA, SOX, FedRAMP)
• Growth projections (new sites, bandwidth scaling timeline)
• Disaster recovery and business continuity requirements
• Integration with existing security infrastructure

• Carrier selection per site (65+ domestic carrier options)
• Primary and failover circuit design
• SD-WAN overlay configuration and policy routing
• Cloud on-ramp architecture and peering
• CentralIntel monitoring and alerting configuration
• IP addressing and VLAN segmentation plan
• DNS and DHCP management strategy
• Traffic engineering and path optimization rules

• Phase 1: Discovery & Design (Weeks 1-2)
• Phase 2: Carrier Procurement & Circuit Orders (Weeks 3-6)
• Phase 3: Equipment Staging & Configuration (Weeks 5-7)
• Phase 4: Pilot Site Deployment (Weeks 7-8)
• Phase 5: Production Rollout (Weeks 8-16)
• Phase 6: Optimization & Handoff to NOC (Weeks 16-18)

• Network design document with topology diagrams
• Bill of materials for all hardware and circuits
• Migration plan with rollback procedures
• CentralIntel dashboard configuration
• SLA documentation and escalation matrix
• Knowledge transfer and operations runbook
• Monthly performance reporting template

FlexWorx NaaS is delivered as a predictable monthly OpEx model. Pricing includes all hardware, circuits, management, monitoring, and support. No upfront CapEx required. Typical engagement terms range from 36 to 60 months with flexible scaling provisions.