Managed Security Services Scoping Document

This document scopes a FlexWorx Managed Security Services engagement encompassing threat detection, incident response, vulnerability management, and compliance monitoring. Our security stack integrates with CentralIntel's AI-SIEM module for predictive threat intelligence and automated remediation.

• Endpoint protection platforms and agent coverage
• SIEM/log management solution and data sources
• Vulnerability scanning tools and cadence
• Penetration testing history and findings
• Security awareness training program status
• Incident response plan and team structure
• Third-party risk management program
• Current security staffing and skill gaps

• 24/7 Security Operations Center (SOC) monitoring
• Managed Detection and Response (MDR) scope
• Vulnerability management and patch cadence
• Compliance monitoring (PCI-DSS, HIPAA, SOC 2, NIST)
• Email security and anti-phishing requirements
• Endpoint Detection and Response (EDR) deployment
• Network Detection and Response (NDR) coverage
• Security awareness training and phishing simulation

• CentralIntel AI-SIEM deployment and log source integration
• SOAR playbook configuration for automated response
• Threat intelligence feed aggregation and correlation
• EDR agent deployment and policy configuration
• Network sensor placement for NDR coverage
• Vulnerability scanner configuration and asset discovery
• Compliance dashboard and reporting automation
• Incident escalation matrix and SLA definitions

• Phase 1: Security Assessment & Gap Analysis (Weeks 1-2)
• Phase 2: SIEM/SOAR Platform Deployment (Weeks 3-5)
• Phase 3: Log Source Integration & Tuning (Weeks 5-8)
• Phase 4: EDR/NDR Agent Rollout (Weeks 6-10)
• Phase 5: SOC Onboarding & Playbook Activation (Weeks 10-12)
• Phase 6: Continuous Optimization (Ongoing)

• Security architecture design document
• Risk assessment report with prioritized findings
• SIEM correlation rule library
• Incident response playbooks
• Monthly security posture reports
• Quarterly executive security briefings
• Compliance audit preparation documentation

Managed Security Services are priced based on the number of endpoints, log sources, and compliance frameworks in scope. Tiered packages (Foundation, Advanced, Elite) provide flexibility. All tiers include 24/7 SOC monitoring and incident response.